This situation can occur when the electrical ground is excessively noisy. The solution is to isolate the touchscreen from the backbox by using nylon screws and washers to fully isolate the screen from the backbox. This is a simple resolution to the problem of the screen changing on it's own, ex: phantom touches and the like. However, the trade off is that your static discharge threshold is significantly reduced.
Nylon screws and washers are commonly available at supply houses. Our customers have reported success in sourcing through both Grainger and Amazon.