Managing Logins for Your LevitonBMO.com Account

Managing Logins for Your LevitonBMO.com Account​

This article explains how to manage logins for a LevitonBMO.com account and outlines the security measures in place to protect user access. LevitonBMO.com is a software service that is a separate layer on top of the Data Acquisition Server(s) that capture the meter data on site. Please refer to documentation for your DAS model# for assistance with login and configuration at that level.

Account and Login Requirements​

All account management on LevitonBMO.com is fully self‑service to ensure the highest level of security. Each login must be associated with a unique email address to the website, so you may either:

• Manage one or multiple properties under a single account, or
• Create separate email addresses for each property if you prefer to keep them distinct.

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Email Verification and Password Resets​

When you create a login or reset a password, the system sends an authentication email from no-reply@levitonbmo.com. This confirms that the email address is valid and able to receive system alerts.

If you do not receive the email:

• Check your junk or spam folder.
• Confirm whether your IT department may be filtering messages before they reach your inbox.
• If needed, request that your IT team whitelist no-reply@levitonbmo.com to ensure delivery.

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Security Policies and Lost Credentials​

For everyone’s protection, neither BMO users nor Leviton staff can bypass email verification or password requirements.

If all credentials are lost and you cannot access the associated email account, Leviton Technical Support will require on‑site physical device ownership confirmation before they can intervene. Please reach out to them for further details.

Please note:

• Software licenses are tied to the account, not the on‑site hardware.
• During transitions between property managers, any remaining days of cloud‑service access are at the discretion of the current account holder.

Creating a New BMO Account and Login​

A separate article provides step‑by‑step instructions for creating a new BMO account and user login.

Managing Login Users for an Existing BMO Account​

If you have an admin‑level login, you can manage users by following these steps:

1. Visit levitonbmo.com and hover your mouse over the user icon (the circle on the right side of the blue header bar). A menu will appear.
2. Select User Settings.
3. Expand Account Settings in the left‑side menu.

Now you can perform the following:

Creating Additional Logins​ Under Account Settings, select Invite to BMO to send invitations for new users. When inviting a user, be sure to: Select the property or properties the new login should have access to. Choose the appropriate user type: Admin – full access, including user management User – standard access Tenant – intended only for use with the BMO Billing Center Note that any invited users who have not completed their account setup will remain listed under Pending Invitations. Managing Existing Logins​ Under Account Settings, select Users. Click the edit icon next to a user for: Changing the user’s access level Setting a login expiration date Updating timezone preferences Subscribing or unsubscribing the user from system email alerts Adjusting which property or properties they can view in the system ​ Changing Your Login Information​ Under Account Settings, select Edit Account. Then click the edit icon to update: The user information associated with your login The email address tied to your login Your password If the password is lost, visit https://www.levitonbmo.com and use the Forgot your password? link to reset it.