Initial BMO Account Setup

Introduction​

The following information covers the initial setup of a new account on the levitonbmo.com cloud submetering platform. If you already have a login to levitonbmo.com, you can import the new Leviton Energy Monitoring Hub (EMH) datalogger using the EMH application, which allows you to connect to a new device that is pushing data to the platform.

If your EMH has not yet been configured and internet connectivity has not been established, you will not be able to create a levitonbmo.com account or import the device. Please work with the team responsible for programming your meters and EMH to complete these items first.

Items to have in advance​

Please have the following information ready for the quickest setup experience:

• Serial number(s) (MAC addresses) of each EMH
• The upload password for each EMH (typically the default is 'password')
• Your Leviton BMO cloud software service license(s)

Initial account login creation​

Visit BMO at https://levitonbmo.com/ and click

Select Sign Up with MAC Address. Enter any one of the MAC addresses for your EMH. The MAC address is the EMH’s serial number. Enter the MAC as twelve characters with no separators. This page does not accept delimiters (e.g., 00:1E:C6:...). Select Leviton EMH as the Address Type. Click Submit. Got an error message? Double‑check the MAC address, and if needed, confirm it with the party who provided it. It is possible the MAC address is correct, but the EMH has not yet successfully uploaded to levitonbmo.com. Verify the EMH’s internet connectivity and ensure it has been fully configured before attempting account setup. The LAN administrator for the network your EMH devices are connected to may need to review the relevant network configuration documentation. If you have multiple EMHs, try another MAC address to proceed with account creation. The issue with the original EMH can be investigated afterward.

Enter your Organization Info, including the Client Name, using the details of the company, property management group, or similar entity. The User Email will become the primary admin login for the account. After setup, you may invite additional users as admins or read‑only basic users. For now, use an email address you can access immediately.

After submitting the form, the email address you provided will receive a message from no-reply@levitonbmo.com. Check your inbox and any folders where filtered messages may appear. Finally, click the link in the email and complete the remaining prompts until you reach the main levitonbmo.com landing page.

Go to the Properties page to set up the property or properties that will group your EMH devices. Click the button to create a property. Typically, one or more EMHs covering a building (or multiple buildings) are grouped together, but end users may structure this however they prefer. Certain apps and reports in BMO run based on the selected property name. In some cases, it is best to create a property that groups meters tied to a single utility meter or bill.

Once your properties are created, the Leviton M&V Support team (mandvsupport@leviton.com) will assist with the remaining BMO setup. Please reach out to them with: Your software license key codes (can be typed out if a photo or scan isn't readily available to forward) EMH serial number(s) Your preferred EMH‑to‑property associations If you would like to enable additional meter datapoints beyond kWh energy usage, let them know your preference. Some meters provide 15‑minute kW average demand (useful for identifying peak demand), while advanced meters may offer additional parameters such as per‑phase power factor and power quality metrics like THD.

Next steps​

The M&V Support team will assist with the remaining account setup and typically reach back out within one business day. After that, you’ll be able to begin using the available features to quickly and easily determine per‑meter energy usage, create charts and dashboards, and—using our optional modules—heatmap usage across different days of the week and hours of the day. You can also take advantage of time‑of‑use categorization and enable the system to generate invoices and email your tenants.

Sections 3–5 of the BMO User Guide will help familiarize you with the main features of the BMO software and user login management. If there’s something specific you’re looking to accomplish, let the support team know and they can show you which capabilities will best help you achieve it.