Optimizing Polling Response Latency

Possible Solution: Optimizing BACnet Polling Performance

Slow BACnet polling response (4+ seconds) can be due to several factors related to network setup, register mapping, polling strategy, and firmware configuration. Here's how to tighten that up:



1. Reduce the Number of Polled Registers Per Request

Issue:
Polling too many registers at once can create large responses that must be fragmented across multiple packets.

Action:
In your BMS or polling engine (like Niagara, JACE, or Tridium):
  • Break polling into smaller groups (10–15 points per poll)
  • Prioritize analog input registers only that are needed (e.g., AI.1 – AI.12)
  • Avoid polling unused binary or multi-state objects.


2. Adjust Polling Interval and Timeout

Issue:
If the interval is too aggressive or the timeout too short, retries and congestion may occur.

Action:
  • Set poll interval to 5–10 seconds per group of registers.
  • Use a timeout of at least 1.5–2.0 sec.
  • Ensure you don’t overlap with previous polls — stagger them if multiple devices are on the bus.


3. Confirm Device is in BACnet IP Mode (Not MSTP)

Issue:
If you're using BACnet MSTP over RS-485, 4-second delays are common due to token passing limitations.

Action:
  • Prefer BACnet IP over MSTP for better polling speed.
  • If you must use MSTP:
    • Reduce the Max Master setting in your BMS to the number of actual devices.
    • Use baud rates of 38.4 kbps or higher (if supported).
    • Avoid daisy-chaining too many devices.


4. Use COV (Change of Value) Subscriptions if Supported

Issue:
Polling every value all the time can be wasteful.

Action:
  • If your BMS supports BACnet COV, subscribe to only the registers that change frequently (like kW, A, or status).
  • This reduces traffic and increases responsiveness for critical points.


5. Use the Correct Firmware & Object Configuration

Issue:
Older firmware or improper object mapping (e.g., overusing Calculated Registers) may impact performance.

Action:
  • Confirm your meter firmware is current
  • Use physical input objects rather than calculated objects where possible.
  • Disable unused alarms or logging features in ViewPoint HD that could consume internal processing.
 
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