Network requirements for GreenMAX

DLaPlace

New member
Hello,

Working on a larger scale project and seeking some extra information regarding the following for GreenMAX BACnet/BMS integration

Physical switch requirements
Network requirements
Port allocations
Security protocols
External access from BCO group

Let me know if you need any further information. Thanks.
 
Hello, please see attached for the panel configuration steps.

For physical switch requirement: (Ethernet switch?). The panel auto-negotiates, but a managed switch is recommended.
Network requirements: Not sure to what requirements you are referring. The panel complies with standard Bacnet and Ethernet standards.
Port allocations; standard ports
Security protocols: These are up to the network management team. The panel is integrated into the network as any other BACnet TCP/IP device.
External access from BCO group: I don't know what 'BCO" is. But again, the panel(s) are integrated as part of the building network, and it is up to the network manager to manage the traffic and security of the network.
 

Attachments

  • How to setup BacNet Doc ver 2_20.pdf
    308.3 KB · Views: 28
Did you ever get anything to work?

I can see the device in YABE. Not in my BMS.

Cannot get Leviton to pick up the phone. Sorry excuse for Tech Support, doubt they'd really help.
 
@Tdubbz45 - the fact that you see it in YABE means there is BACnet communication between your computer and the panel you're communicating with which also confirms that part of the system is configured appropriate. I would next confirm connectivity between your BMS and the panel as that is often where there is a problem. The second step would be to figure out why your BMS is blocking content. For example, does the device have to be registered somehow before it will show up? Is there a duplicate Device ID?

If that yields nothing, I would put insert wire shark into the mix and start looking to see where and how traffic is flowing.

Regarding tech support, I'm not sure how/when you're trying to get ahold of them, however, emailing LCTechSupport@Leviton.com is often a good way to initiate conversation which prevents having to hang out on the phone while our staff is wrapping up other calls.
 
I think something I did not try was set up the port instance the same as the object id I set in the greenmax.

One thing I saw in YABE was that it pulled in as the LumaCAN instance instead of the ID set under the BACnet settings. Will update.
 
I have found the problem. My JACE is using an incompatible version of unicode UTF-8, with the panel only capable of ANSI X3.4 I cannot fix it device side. Changing the JACE will not work as I cannot change the other controllers using UTF-8. At least I know how this works now!
 
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