Recent content by dbuerer

Please see: DRC Analog connection with ODD24-IDW at https://communities.leviton.com/threads/drc-analog-connection-with-odd24-idw.53/#post-103

This situation can occur when the electrical ground is excessively noisy. The solution is to isolate the touchscreen from the backbox by using nylon screws and washers to fully isolate the screen from the backbox. This is a simple resolution to the problem of the screen changing on it's own...

Although there are more elegant ways in development to address this, the best way to handle it at this point in time is to use a KCLCM combine closure interface to execute a channel level combine. Any sensors would be connected together in parallel using a smart pack (DRDD7) or multi-channel...

This article covers the installation of the My Building software on a customer's computer, physical, or virtualized. The audience is the devops engineer that will be installing the software. You may find it helpful to review the following articles prior to beginning installation which should...

My Building communicates between software modules, the network, and other Leviton equipment on the IP network. Most of this communication is TCP/IP communication, however, some of it is UDP/IP. This article document what type of communication is required between various parts of the system...

There are several terms used in these training articles, some of which may be unfamiliar to you. This is a short list of said terms and information about how we use them. Feel free to comment before if you'd like us to add some to the list! the term in the parenthesis following the name is...

This is one of those yes & no questions. First, the yes....GreenMAX Relays themselves can be used with My Building so long as they are first enrolled to a DRC Room Controller. The GreenMAX Relay is enrolled as a "channel" to the DRC Room controller which will give you the ability to assign...

Can My Building be installed on a "virtual" sever? Absolutely! It also can be installed on a local physical server if that's more your cup of tea. However, in this article we will be working through the details of what virtualization is, how to achieve it with the My Building software suite...

From time to time you may need to update one or more parts of the My Building software. This article walks you through said process. The steps identified herein assume you're running a k8s deployment. If your system is different, the steps will be similar but may have to be custom tailored...

Would need more details to answer said question however it's best to work with the site's IT team to ask this question as they would be the owners of the VPN and it's associated rules. All DRC devices, inclusive of the app, use TCP/IP to communicate to the room controller.

DNS is only required when you're using dynamic address as the Room Controller and the app uses the "host name" to connect. The Host name is the name of the room. When you use static ip address, the assigned ip address is used to connect.

Thank you for confirming!! That's great. I would not thought of it being a character set issue.

Congratulations! You have a "customer hosted" version of My Building that is provided on a Leviton supplied computer. Integrating this into your system will be performed by Leviton's Field Service team however there are some options with respect to how it's tied into your system (aka Customer...

I would presume it's a defective unit. Please coordinate with our LCTechSupport@Leviton.com and they will help facilitate the replacement.

In this post we will discuss how to setup and configure a Uniquity UniFi network for the purpose of facilitating communication between Leviton products. The high level steps are outlined below with additional details that can be found in the attached video. Pre-requisites: Download UniFi app...