1 Reply Latest reply: Jan 18, 2019 1:47 PM by Garry Lowe RSS

VPT24 issue. stopped working few hours after installation

Newbie

    Hi, I just purchased today a VPT24 switch, installed it, got it working. A friend of mine came to see me and few hours later, went to check the nice job I did....

 

The switch doesn't have lcd anymore, if i press the MENU button and only this one, it look like it "start", is says C01, then the version of the switch i guess, and then nothing at all.

 

Do I have a defective unit ? It worked like a charm few hours ago....

 

No loose connection, this is a brand new house, everything worked just fine the the normal single pole switch. and I did manage to get the switch to work, but it lasted few hours only...

 

The manual override doesn't work either.

 

Help me please.

Thank you