1 Reply Latest reply: May 29, 2013 2:39 PM by GOrrigo RSS

Controlthink USB

Newbie

I just recived a Controlthink USB from one of my electrical supply house. They told me they had to order it from Leviton.

I downloaded RF Installer tool and it does not allow me to connect.

Am I doing something wrong?

 

Thanks,

Richard

  • Controlthink USB
    Scout

    Richard,

     

         Make sure your ThinkStick is fully-updated to ensure compatibility with the latest version of the RF Installer Tool.  You can find step-by-step instructions at http://forums.controlthink.com/t/2242.aspx.  If you're still having trouble getting the program running, please call our support team to troubleshoot the issue over the phone.  The support team can be reached at at (800) 824-3005 (Mon-Fri, 8AM-7PM, EST).