1 Reply Latest reply: Jan 13, 2012 3:53 PM by Leviton Technical Representative RSS

Unable to Sync TO My Vizia RF+ Remote

Newbie

Whenever I try to transfer data from ThinkEssentials on my computer to the Vizia RF+ Remote, I receive the error messages below. Any suggestions?

 

Error Messages:

On TE: Syncing to remote. Error with send data mode, try again.

On Remote: GET DATA. Node 15 Is Not Compatible.

 

Node 15 is the ThinkStick Z-Wave Adapter.

 

ThinkEssentials V2.5.4.0

Vizia RF+ A2.5.4 (NID: 1)

Z-Wave Version: 4.52 (Firmware V3.11)

 

Thanks for any help,

Darren