Why does my PC Access software modem connection end when I hang up the phone?

Question:

 

Why does my PC Access software modem connection end when I hang up the phone?

 

Answer:

 

You probably have a phone improperly connected to the PC modem.  Most PC modems have an input and output jack, so that a telephone can use the same phone line as the modem.  The hookup of such is critical.  If the phone is connected to the “Line In” connection of the modem, a PC Access connection will end when the phone is hung up.