• PC Access 3 Update Fails to Install Properly

    Discussion:   After downloading and installing an updated version of PC Access, the following window appears:   After rebooting the PC and opening PC Access, the version number displayed is the same as...
    last modified by Ernie Sieber
  • One Time Complex Programs

    Discussion:   Occasionally, a customer desires the ability to schedule a one time, complex event, where multiple actions are desired. Although PC Access does allow single action one-time events, where the prog...
    last modified by Ernie Sieber
  • Setup Items in Multiple Locations

    Question:   Why are setup items like “Number of Expansion Enclosures” and “Alarm Codes” listed in multiple locations?   Answer:   PC Access 3 tries to present logical...
    last modified by Ernie Sieber
  • PC Access 3 Crashes on Open

    Problem:   Customer reports that PC Access 3 crashes anytime the application is opened.   Cause:   The most common cause for PC Access 3 to crash on startup is a corrupt account file. Essential...
    last modified by Ernie Sieber
  • Temperature System Status

    Question:   In PC Access 3 programming under Conditions>>Temperature, what does System Status “IS EQUAL TO/IS NOT EQUAL TO” refer to?   Answer:   System Status indicates tha...
    last modified by Ernie Sieber
  • PC Access Extended Setup – Rooms Configuration

    INTRODUCTION   Extended Setup within PC Access Software allows a user to enter configuration information and/or discover IP cameras, Music Gateways, Docks, the Hi-Fi2 audio system, Omni Touch 7 screens, and ro...
    last modified by Ernie Sieber
  • PC Access has Stopped Working

    Problem:    When PC Access is started, the program begins to open and then an error occurs – “PC Access has stopped working”.   Cause:   The most likely causes are UAC se...
    last modified by Ernie Sieber
  • How do I upgrade my Leviton software?

    Question:   How do I upgrade my Leviton software?   Answer:   Software can be updated as follows:   Web-Link and WL3 Login to Web-Link. Click on the Options icon. Click on the R...
    last modified by Ernie Sieber
  • Omni II Series Canister Dimensions

    Question:   What are the dimensions of the Omni II/LTe/IIe/Pro II canister?   Answer:   The Omni II, Omni LTe, Omni IIe, Omni Pro II and 17A00 Expansion Enclosure all use the same canister, th...
    last modified by Ernie Sieber
  • Expansion Modules on the Omni LT

    Question:   How many Expansion Modules can be mounted to the Omni LT?   Answer:   The Omni LT can communicate with three (3) Expansion Modules at a time - the models 22A00-1 (Hardwire Expander)...
    last modified by Ernie Sieber
  • Toggling an ALC Dimmer From a 4-Button Scene Switch

    Situation:   An ALC four button scene switch is installed as Unit 1.   A dimmer switch is installed as Unit 2.   Desired Effect:   Use Button 1 on the scene switch to turn Unit 2 on an...
    last modified by Ernie Sieber
  • How do I reset the code on a Legacy Model 1503?

    Question:   How do I reset the code in a 1503?   Answer:   To reset the code in a 1503 system:   At the processor (located inside the controller, on the door), press the Reset Button....
    last modified by Ernie Sieber
  • No Controller Data

    Display shows, "No Controller Data":   Is the Status light on the main panel flashing once per second?   If the Status light is not flashing once per second, power down the system (both A/C and batter...
    last modified by Ernie Sieber
  • Console Trouble Beeps

    Three beeps from the console are audible only on three occasions:   When you press an invalid key on the console. When there is a momentary loss of communication on the data bus. Theconsole has been commande...
    last modified by Ernie Sieber
  • Calibrating the 14A00-8 Water Temperature Sensor and 1101A PESM

    The temperature can be calibrated by using the potentiometer on the device. Turn the potentiometer clockwise to "lower" the temperature. Turn the potentiometer counter-clockwise to "raise" the temperature.   T...
    last modified by Ernie Sieber
  • ODD / EVEN DAY PROGRAMS

    Occasionally, a customer has a need to run programming on specific days of the week.  One example might be to run a lawn watering routine, but only on “odd” days.  With a little programming using...
    last modified by Ernie Sieber
  • General ALC Wiring Precautions

    ALC Switch Modules are sensitive to electrical noise that may be caused by motorized devices, certain fluorescent lights, and other products that present an inductive load.   This electrical noise may be coupl...
    last modified by Ernie Sieber
  • X-10 Problems

    X-10 responds slow when executing a macro (button):   Look at the TX-523 Interface when an X-10 signal is being sent. Does the LED on the TW-523 blink (solid off – solid on) or does the LED dim and brigh...
    last modified by Ernie Sieber
  • Built in/10A17 Serial Interface Board Problems

    This article was created to assist in troubleshooting serial interface problems within both the 10A17 Serial Interface Module, as well as the built in Serial Port on the OmniLT, OmniII, OmniLTe, Lumina, Omni IIe, Lumi...
    last modified by Ernie Sieber
  • Fire Zone Problems

    Fire Zone continually displays "Not Ready":   Are the Smoke detectors reset?   How do you reset smoke detectors?  Arm the system into one of the security modes (Day, Night, or Away) or disarm (if a...
    last modified by Ernie Sieber